My run in with the Best Buy Master card website and company. I was unable to sign into my account and the website gave me a number I can call for support.

Here’s the pic:

I called the provided number, pushed a few buttons on my phone and was placed on hold for 7 minutes. A customer service representative got on the line and told me I would have to call another number directly about my issue. They could not transfer my call and after I asked,

why the website advises its customers to call them, just to be placed on hold and have a service rep. tell them to call somewhere else” they were unable to answer my question, apolligise and once again tell me to call the other number!

HA, That’s BULL$HIT!

This entry was posted on Thursday, September 18th, 2008 at 1:31 pm and is filed under General Content, Software. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.